Finding the Right Laptop for Your Personal or Business Use

Laptops have given computing a whole new dimension and added mobility. There are now a whole range of laptops with different features available. May be that is the reason why some people end up in choosing the wrong laptops for there use and have poor utilization of the system. This post can help you to find the right laptop for your uses.

Knowing your needs: It is the most basic step that most people miss. If you are highly mobile then use need a laptop that is easy to carry and has extended power backup. If you need to use it for hours, then it need to have good and clean display that does not make your eyes stress.

Personal use laptops: In general, laptops for personal uses should be feature rich. It should support different operating systems and should have a wide range of software programs. If you need gaming, it should have good graphic and faster processor.

Business use laptops: laptops for business use should be selected wisely. You should be thorough on your needs and future requirements. In general, the laptops should be loaded with basic features that support your business related software programs, should have good connectivity especially wi-fi, and should be easy to type and use. And the laptops should be have extended warranty and suitable for rough use.

SWAN solutions is a leading Laptop dealer in Mumbai India, offering laptops for both business and personal use from leading brands. SWAN also offers a wide range of personal computers in Mumbai.

Help Desk Management Software for Indian Business

Help desk management has been one of the weakest features of Indian business. But with new inventions it is becoming extremely easy and is becoming a key step in proper customer relationship management (CRM). New help or service desk management software programs helped Indian businesses to achieve this. ServiceDesk Plus is a leading help desk management software that go beyond most other programs.

Features of ServiceDesk Plus Software

• Web-based software accessible from anywhere.
• Effective management of help desk requests.
• Fully integrated knowledge base that delivers all data on fingertip.
• Auto routing of customer requests to the right persons or departments.
• API integration to get better and customized results.
• Service Level Agreement (SLA) management.
• Integrated email service and full email integration.
• Custom request forms.
• Advanced help desk reporting tools and flash reports.
• Multi-site support and timely & custom notifications.
• Active directory integration.
• Asset management and ITIL ready features.
• Remote access management.
• Purchase order management and contract management.
• Self-service portal.

SWAN Solutions is one of the Indian dealers of ServiceDesk Plus helping businesses to effectively install and implement the software. SWAN also help business in effective integration of the software with existing IT infrastructure and other business software programs. Our application management software can help business work smart with improved efficiency.